Well done! 👏

You have listed your tickets for sale

To manage and share your listings, download our app 👇

Got questions? We've got you 😎

Got questions?
We've got you 😎

✏️ Can I change my price after listing?

Yes. Go to your listing anytime and adjust the price or accept any active bids.

⏱️ When do I get paid after selling?

You get paid within minutes of your ticket being accepted by the buyer.

No more waiting a few business days or until after the event.

❌ How do I cancel my listing

You can delete your listing instantly if it hasn’t sold yet. No penalties.

📩 How do I send my ticket to the buyer ?

Once sold, we guide you through transferring the ticket securely on the app. Buyers are notified instantly.

👀 How do I check if my ticket(s) sold? 

You’ll get a notification + email when it sells. You can also check in “My Listings” on your resale dashboard, on the Portalys app.

🏦 How do I link my bank account?

Go to your profile → “Finance Tab” → Link your account securely via Stripe  (~2 min)

🔓 How do I unlink my bank account?

Go to your profile → “Finance Tab” → Tap the account button and select to Unlink.

Need more help?

We respond super-fast and we're available 24 hours a day, 365 days a year

We respond super-fast and we're available 24/7/365